Effective Date: March 23, 2025
Business Name: Fateen Mullani
Business Address: Dadarkar Compound, AC Market, Mumbai Central, Mumbai- 400034
Website: nisaglow.com
Email: fateenmullani10@gmail.com
At nisaglow.com, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you use our website and services. We are compliant with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
1. Data Controller
The data controller responsible for processing your personal data is Fateen Mullani, with a registered address at Dadarkar Compound, AC Market, Mumbai Central, Mumbai- 400034. If you have any questions regarding this policy or the processing of your data, you may contact us via email at fateenmullani10@gmail.com.
2. What Information We Collect
We may collect and process the following personal data when you visit and use nisaglow.com:
2.1 Information You Provide to Us Directly:
- Personal Identification Information: Name, email address, phone number, and postal address when you make a purchase, contact us, or sign up for our newsletter.
- Payment Information: Payment card details when making purchases on our site. (Please note that payment processing is handled by third-party services, and we do not store or have access to your payment card details.)
- Customer Support Information: Any information you provide when contacting our customer service, including correspondence and feedback.
2.2 Automatically Collected Information:
- Browsing Data: Information such as IP address, browser type, device information, time zone, and cookies that track your use of the website.
- Usage Data: Information about how you navigate and interact with the website, including pages viewed, links clicked, and time spent on the site.
3. How We Use Your Data
We use your personal data for the following purposes:
- Processing Orders: To process your orders, including sending confirmation emails and delivering products to your address.
- Customer Support: To respond to inquiries, handle complaints, and provide technical support.
- Marketing and Communication: To send promotional emails, newsletters, and special offers (you may opt-out at any time).
- Website Improvement: To analyze user behavior, improve our website’s performance, and enhance your browsing experience.
- Legal Compliance: To comply with legal obligations, including tax and regulatory requirements.
4. Legal Basis for Processing
In accordance with GDPR, we process your personal data based on the following legal grounds:
- Contractual Obligation: To fulfill our obligations when you make a purchase.
- Legitimate Interest: For marketing activities, website improvement, and customer support.
- Consent: For sending promotional emails (you may withdraw your consent at any time).
- Legal Requirement: To comply with legal obligations.
5. How We Share Your Data
We do not sell or rent your personal data to third parties. However, we may share your information with:
- Service Providers: Third-party vendors who assist in running our business, including payment processors, shipping partners, and email marketing platforms.
- Legal Authorities: If required by law or in response to valid legal requests, such as compliance with a court order or government regulation.
6. International Transfers
As we are based in Mumbai, India, your data may be transferred outside the European Economic Area (EEA). We ensure that your data is adequately protected by only working with trusted third-party service providers who implement appropriate security measures and comply with GDPR.
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations. Once your data is no longer needed, we will securely delete or anonymize it.
8. Your Data Rights
Under GDPR, you have the following rights regarding your personal data:
- Right to Access: You may request a copy of your personal data we hold.
- Right to Rectification: You may ask us to correct inaccurate or incomplete data.
- Right to Erasure: You may request the deletion of your data when it is no longer necessary for the purposes for which it was collected.
- Right to Restrict Processing: You may ask us to limit the processing of your data.
- Right to Object: You may object to the processing of your data for marketing purposes.
- Right to Data Portability: You may request the transfer of your data to another service provider.
To exercise any of these rights, please contact us at fateenmullani10@gmail.com. We will respond within one month, as required by GDPR.
9. Cookies
Our website uses cookies to improve your browsing experience and analyze website traffic. Cookies are small text files placed on your device that collect information about your interactions with the site. You can manage your cookie preferences or disable cookies via your browser settings. However, disabling cookies may affect the functionality of the website.
For more detailed information, please refer to our Cookie Policy.
10. Security Measures
We take the security of your data seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, loss, or misuse. This includes the use of encryption, secure servers, and limited access controls.
11. Third-Party Links
Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices of other sites, and this Privacy Policy applies solely to data collected on nisaglow.com.
12. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated. Please review this policy regularly to stay informed about how we are protecting your data.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Email: fateenmullani10@gmail.com
Address: Dadarkar Compound, AC Market, Mumbai Central, Mumbai- 400034