Terms and Conditions

Welcome to nisaglow.com. These Terms and Conditions govern your access to and use of the website, including any content, products, or services offered on or through the website. Please read these Terms and Conditions carefully before using nisaglow.com.

By accessing or using our website, you agree to comply with and be bound by the following terms. If you do not agree with any part of these terms, you must discontinue using our website immediately.


1. General Information

The website nisaglow.com is owned and operated by Fateen Mullani. We sell herbal facewash and skincare products designed for skincare enthusiasts with sensitive skin. The terms “we,” “us,” and “our” refer to Fateen Mullani, the owner of the business.

2. Eligibility

By using this website, you confirm that you are at least 18 years of age or have the consent of a legal guardian. If you are accessing or using the website on behalf of a legal entity, you confirm that you have the authority to bind the entity to these terms.

3. Products and Services

3.1 Product Descriptions:
We strive to ensure that the information provided about our products is accurate and complete. However, we do not guarantee that product descriptions, images, or other content are entirely accurate, complete, reliable, current, or error-free. If you receive a product that is not as described, your sole remedy is to return it in unused condition, subject to our Returns and Refunds Policy.

3.2 Product Availability:
We reserve the right to modify or discontinue any products offered on our website without prior notice. Prices for all products are subject to change at any time without notice.

4. Orders and Payments

4.1 Order Acceptance:
Placing an order through our website constitutes an offer to purchase the product(s) listed in your order. We reserve the right to accept or decline your order for any reason, including but not limited to product availability, errors in pricing, or concerns regarding payment.

4.2 Payment:
We accept payment via credit cards, debit cards, and other online payment methods as specified on our website. By placing an order, you authorize us or our third-party payment processor to charge the full amount of the order to the payment method you provided.

4.3 Pricing Errors:
If a product is listed at an incorrect price due to a typographical or technical error, we reserve the right to cancel any order placed for the product at the incorrect price. If your payment has already been processed, we will issue a full refund.

5. Shipping and Delivery

5.1 Shipping Policy:
We aim to process and ship your orders as quickly as possible. Delivery times may vary based on your location and availability of the product. We are not responsible for delays caused by third-party shipping carriers.

5.2 International Shipping:
If we offer international shipping, you may be responsible for paying customs duties, taxes, or additional fees required by the destination country. Please verify the import regulations and associated costs before placing an order.

6. Returns and Refunds

6.1 Return Policy:
We offer returns on unopened, unused products within 30 days of the delivery date. To initiate a return, please contact us at fateenmullani10@gmail.com for further instructions.

6.2 Refund Policy:
Upon receiving and inspecting the returned product, we will process a refund to your original payment method. Refunds may take up to 10 business days to reflect on your payment account. Shipping charges for returns may not be refundable unless the product was damaged or incorrect.

7. Intellectual Property

All content on nisaglow.com, including but not limited to product descriptions, images, graphics, logos, and text, is the intellectual property of Fateen Mullani or licensed to us. You may not reproduce, distribute, modify, or use any content from this website without prior written consent from us.

8. User Conduct

By using our website, you agree not to:

  • Use the website for any illegal or unauthorized purposes.
  • Engage in any activities that may harm, disrupt, or interfere with the proper functioning of the website.
  • Upload or transmit any harmful code, viruses, or malware.
  • Attempt to gain unauthorized access to our servers or any parts of the website.
  • Misrepresent your identity or affiliation with any person or entity.

We reserve the right to terminate your access to the website for violating these terms or engaging in any unlawful or inappropriate behavior.

9. Limitation of Liability

To the fullest extent permitted by law, nisaglow.com and Fateen Mullani will not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or in connection with your use of our website, products, or services. This includes, but is not limited to, damages related to lost profits, data loss, or business interruption.

10. Indemnification

You agree to indemnify, defend, and hold harmless Fateen Mullani, its affiliates, officers, employees, and agents from any claims, liabilities, damages, or expenses arising out of your violation of these Terms and Conditions or your use of our website or products.

11. Privacy Policy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data. Please review our Privacy Policy for more information.

12. Governing Law and Jurisdiction

These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising from or relating to your use of our website shall be subject to the exclusive jurisdiction of the courts in Mumbai, India.

13. Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Any changes will be effective upon posting on this page. By continuing to use the website after any modifications, you agree to be bound by the updated terms.

14. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us:

Email: fateenmullani10@gmail.com
Address: Dadarkar Compound, AC Market, Mumbai Central, Mumbai- 400034